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Trouble Loading HR on iPhone

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‎06-08-2016 16:16

‎06-08-2016 16:16

Everything is good until it says " finishing up" and stays in that mode perpetually. Loaded and reloaded numerous time. I know
It paired because it sends the numbers to the Fitbit and then says "your all set" at the top while saying " finishing up " at the bottom and then
Never finishes.
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‎06-09-2016 13:56

‎06-09-2016 13:56

Welcome to the Fitbit family @Codycyote! I hope you're doing great! 

Let me help you with this, try doing the restart 2 or 3 times in a row make sure to follow the steps that @AlejandraFitbit shared then log out from the app, reboot your bluetooth and log back in. 

 

Let me know how it goes! 

Magin | Community Moderator, Fitbit

If you find something helpful, give it a vote and don't forget to mark it as an Accepted Solution!

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