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Trouble connecting debit card to Fitbit Pay

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My app reads the error “Goldengate.-CoapRequestError error 0. when I try to “get started” connecting my card to the app. 

 

 

Moderator edit: subject for clarity 

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Welcome to the Fitbit Community, @Nicolerenaeton.

 

Thanks for the details shared in your post. I appreciate your efforts and recommend trying the following:

 

1. Force close the Fitbit app and then, on your phone, go to Settings > Bluetooth and turn Bluetooth off and back on after 10 seconds.

2. Perform a restart on device: How do I restart my Fitbit device?

3. Restart your mobile device. 

 

You can confirm the steps to connect your card in What should I know about Fitbit Pay? 

 

Hope this helps. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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