Trouble with syncing

[sbs8violet]

This has been an issue since last Saturday. I have a zip, my daughter has an ace. I’ve tried closing out apps and safari pgs. I’ve tried restarting my phone. I updated my phone. I reinstalled the Fitbit app. I deleted the zip then put it back on. That worked. But I don’t want to have to do that every time!

[Odyssey13]

Hi @sbs8violet  have you updated to the latest app ? The recent new app has been released.

[sbs8violet]

I’ve deleted and reinstalled the app. So I assume it’s the newest version?

Thanks. 😊

Sent from my iPhone

[Odyssey13 · Accepted solution]

iOS version 3.5 was available at the first of the month. You should have this one.