Two Fitbit Devices instead of compensating Overlapping data it is added.

[hinachan0604]

Hello,

I'm unsure of where to put this question. I use a Charge 2 mainly, but recently bought a Flex 2 for working out and outdoor activities. I use my Charge 2 at night. 

I forgot to remove my Flex last night, but when I checked my sleep hours it added both results instead of just giving me one. 

As well as if I remove my Charge 2, it records it being in the cabinet as "sleeping" I'm not sure if these were preventable or not. Thank you for reading up to here! 

[JohnnyRow]

Perhaps you already know this info, but here is Fitbit's Help section on using multiple trackers:

Can I use more than one Fitbit device with the same account? 

Note that with the newer Fitbit models, switching 2 devices like that usually does not work anymore.

Here is the part that would apply to when you had them both on:

If you have more than one device paired to the same account and you forget to take one off before putting on another, we’ll reconcile the overlapping data to present the most accurate information possible on your dashboard. For example, if one of your trackers is using GPS and another is not, your dashboard chooses the GPS data when calculating total distance since GPS provides a more accurate distance measurement than step counting alone. However, the more overlapping data that exists on your account, the more likely it is that your dashboard's accuracy will suffer. For best results, don't wear more than one device at a time and sync each device before taking it off and putting on another.

I don't quite understand recording the Charge 2 as "sleeping" in the cabinet.  Is that while you are wearing the Flex 2, and is the data from Flex 2 not being recorded, but overridden by Charge 2 "sleeping"?

[hinachan0604]

Hello, thank you for the response. I did read that link before posting this. So I thought that the app would register the sleep hours from my Charge 2 being the newer model and having the more accurate data as to it records using the heart rate. But my dashboard says I slept 10hrs, when in reality it was just 7hrs (on my Charge) and 3hrs (on the Flex I accidentally left on). Which was confusing.

As for the cabinet. Since Charge 2 cannot be turned off, if I remove it and put it on idle somewhere (on a table, or in a cabinet), it records all those time it was idle as "sleeping".