01-19-2016 08:54
01-19-2016 08:54
01-20-2016 03:25
01-20-2016 03:25
Welcome to the Fitbit Forums @WKeong13! Remember if you want to activate call notifications or setup your tracker, it has to be through the Fitbit app and not directly from your phone's Bluetooth. However, you should start by checking out these syncing troubleshoots. Make sure that there isn't another bluetooth device that may be creating interference during the process. Setting up your tracker as a new device may also help you to bring it back to sync as usual.
Hope this helps. Let me know the outcome.