Unable to Search for Food (or bar code scan for food)

[MplsFit]

Today if I click on the search bar to find a food it only allows me to create a custom food - no search results appear no matter what I type. This is the case before and after updating. I also deleted and reinstalled the app. 

Moderator Edit: Clarified subject.

[jandersh]

I'm seeing the same thing. I get no results for any food search and scanning bar codes that I know have worked in the past results in "not found" message.

[Elijen]

Same for me😩

[rosstaylor99]

Yep definitely an issue that’s been happening for the last few hrs

[Fitsoo]

I am having the same problem. All was fine yesterday. I see that there was an upgrade to 4.56 a few hours ago.

[KNov]

Same problem started today for me

[Thopk]

I did the update but it did not fix it 😞

[amygrin]

I’m having the same issue. Any idea when it will be resolved?  Very frustrating. 

[tk04]

I’m having the same issue.

[rosstaylor99]

 This is what the app says so clearly a bug related to the new update. 

[G-Kush]

Same here. I noticed it, so I tried updating the app, thinking that would help and it still is not working.😕

[TheDestroia]

Thank you for that info. Now I don't need be angry anymore. Hope they "upgrade" the "upgrade" soon. 🙄

[fatjeff]

Same issue, but only started this afternoon.  It was working fine for breakfast and lunch.  Hope it gets fixed soon.  Tracking calories is what's keeping me going.

[KrisCo13]

The Fitbit food database has disappeared. Does anyone have a fix beyond deleting the app or restarting my phone? I have also updated my IPhone to the newest IOS. None of these things worked. 

Moderator Edit: Clarified subject.

[SazzM]

Same. So frustrating. It seems there is always an issue with FitBIt and the only advice is to log out or update the app. 

[Rtkat3]

I started experience this too during dinner. I couldn't search for the pork that I had for dinner. Can somebody provide the answer for this question since I already did reinstalling, cache clearing, and force stopping?

[TheDestroia]

I'm using the Macros app in the interim until it's fixed. Thank goodness I kept it in case this ever happened!

[searching578]

Same !! Worked fine till now. Ugh. 😩 this sucks. Please fix this. I had to manually add in “custom” foods just to log my dinner. 

[Rtkat3]

I never experienced this error before. Do you have a clue on why this is happening @JuanFitbit?

[1089952]

Having the same issue.