Unable to Search for Food (or bar code scan for food)

[MplsFit]

Today if I click on the search bar to find a food it only allows me to create a custom food - no search results appear no matter what I type. This is the case before and after updating. I also deleted and reinstalled the app. 

Moderator Edit: Clarified subject.

[alexthecat]

@Lisajn I've moved your post to the iOS forum, because that is a more suitable place for it. The problem with logging food is a known issue. It will be fixed soon, but I don't know exactly when yet. 

[Bkalf]

Yes!!! This is happening to myself and my husbands app as well!! So frustrating. I’ve rebooted my phone 3x and offloaded and reloaded the app 2x and no change. I’ve also reset my watch once and it didn’t make a difference. 

[Barblove4]

Same here.

[Barblove4]

Thanks. I'm in Australia so same here.

[Shadaff]

Thank you for rising this issue. Bar code scan also not working for food tracking

[Hckiiiiiiing]

I'm having the same issue, so annoying! Tried restarting my phone, and reinstalling the app and hasn't helped. Good to know it's the update, but why would they put out an update that would cause this when clearly a lot of people use it 😕

[chpaton]

I see this post is in the iOS forum, but just to say it stopped working last night (7 November) on the Android app too 😞

[Drimkeelan]

Mine was OK yesterday evening, but this morning I can't do manual searching or barcode scanning.  Nothing I've tried will work. 

[Archie121]

Thought it was just me! I restarted my phone, cleared the app cache, uninstalled the app.. hope they fix it soon 😔

[Missiwhite]

I'm having the same issue. I've gone through every step that I can find listed to fix it on my end, but nothing works. The everyone database seems to be down. Hoping it gets fixed ASAP! Like many, I rely on this app to monitor macros and provide accountability. 

[GU3RiXX]

Same issue here! Started yesterday afternoon! I reached out to customer support last night before bed to inquire. Was told they're aware of issue and working to resolve. Ugh!

[Alihedgehog]

Sounds like what I'm getting, too.

Yesterday it was a bit off. Today, it's just completely stopped working. It feels like they're focussing on the new app and ignoring the one that is still running.

[Goldsand1]

I’m having the same issue.

[Beggarsblues]

This is still happening this morning. Just posting to see if Google is paying attention. 

[Tiffytiff003]

Same thing!!! Started this morning 

[StepSync]

Switched food tracking to FitBit from MyFitnessPal yesterday, guess I'll be switching back. 🤷‍:male_sign:

[Hckiiiiiiing]

I've DMd them on Instagram - have seen lots of people commenting about the issue and they just say to DM them! 🤷🏼‍:female_sign:

[Jlandreth]

I've tried everything. Restarted app, watch. Uninstaller. No joy.

[paf123]

Not surprise at all. They are pushing people out of Fitbit with these coercive methods. Since Google acquired Fitbit, they have done everything possible to destroy the company. 

[Herzenity]

Typical. Every time they try to improve an app they break it.