11-06-2025
11:48
- last edited on
11-07-2025
12:30
by
AndreaFitbit
11-06-2025
11:48
- last edited on
11-07-2025
12:30
by
AndreaFitbit
Today if I click on the search bar to find a food it only allows me to create a custom food - no search results appear no matter what I type. This is the case before and after updating. I also deleted and reinstalled the app.
Moderator Edit: Clarified subject.
Answered! Go to the Best Answer.
11-07-2025 11:07
11-07-2025 11:07
Apparently this update has screwed us all. I didn’t even have a choice
Best Answer11-07-2025 11:08
11-07-2025 11:08
Same, seems like Google is slow walking the end of food cataloging.
11-07-2025 11:08
11-07-2025 11:08
Mine first stopped working yesterday during the day pissed me off now I’m trying to calculate everything and make stuff up and googling things this is part of why I used the app in the first place otherwise I would still be using my fitness pal
11-07-2025 11:13
11-07-2025 11:13
11-07-2025 11:32
11-07-2025 11:32
Just ran new update and it DID NOT resolve the issue
11-07-2025 11:33
11-07-2025 11:36
11-07-2025 11:36
I did not get a new update on the Google Play Store yet.
11-07-2025 11:50
11-07-2025 11:50
I am also having this problem
11-07-2025 11:53
11-07-2025 11:53
Just called the customer service number today Nov 7th and was told they are aware of the issue and working on a fix. It would have been nice to know about the issue immediately after they discovered it to avoid the frustration of troubleshooting a known issue.
11-07-2025 11:55
11-07-2025 11:55
Someone else on this thread also did the same thing.
11-07-2025 12:00
11-07-2025 12:00
11-07-2025 12:02
11-07-2025 12:02
This started on my phone too as of yesterday. I cannot add any food and the search does not work only shows custom food. I deleted the app reinstalled it that didn't work. Shut my phone down that didn't help. Nothing works. When will this be fixed!
11-07-2025 12:06
11-07-2025 12:06
Someone who asked support claim that they'll get it fixed in 2 to 3 days.
11-07-2025 12:12
11-07-2025 12:12
11-07-2025 12:13 - edited 11-07-2025 12:14
11-07-2025 12:13 - edited 11-07-2025 12:14
Same thing happened to me today as well. I deleted the app and reinstalled it and that didn't do anything either. So once again these Google-Fitbit programmers made some change and didn't test it thoroughly before putting it into production! Typical!! 👎👎
11-07-2025 12:15
11-07-2025 12:15
I think the Google Play Store has the email address associated with the app. Perhaps someone can try them there.
Best Answer11-07-2025 12:27
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
11-07-2025 12:27
Hi everyone!
Thank you for reporting this issue. Our team is already aware and working on a fix.
I'll let you know if there is any update.
11-07-2025 12:34
11-07-2025 12:34
Keep us posted on that.
11-07-2025 12:35
11-07-2025 12:35
Same issue not working for me as well
11-07-2025 12:36
11-07-2025 12:36
I’m having the same issue