11-06-2025
11:48
- last edited on
11-07-2025
12:30
by
AndreaFitbit
11-06-2025
11:48
- last edited on
11-07-2025
12:30
by
AndreaFitbit
Today if I click on the search bar to find a food it only allows me to create a custom food - no search results appear no matter what I type. This is the case before and after updating. I also deleted and reinstalled the app.
Moderator Edit: Clarified subject.
Answered! Go to the Best Answer.
11-07-2025 12:40
11-07-2025 12:40
When will it be fixed it’s an important issue meaning that people can’t track their diets.
11-07-2025 12:45
11-07-2025 12:45
Same. Frustrating. Back in the day, there was an actual Fitbit one 800 number and you would get a human being. I hate this, I think I’m just gonna throw the whole thing away and buy another device.
11-07-2025 12:46 - edited 11-07-2025 12:47
11-07-2025 12:46 - edited 11-07-2025 12:47
Have you tried the email address that was on the Google Play Store?
Best Answer11-07-2025 12:48
11-07-2025 12:48
I'm having this trouble also today and yesterday
11-07-2025 12:56
11-07-2025 12:56
If you
guys keep messing with this app anymore you going to loose customers it’s getting old now there are plenty of great options out there you slacking pick it up please
Best Answer11-07-2025 12:57
11-07-2025 12:57
I hope they find a fix soon. This is a very valuable part of the app.
Best Answer11-07-2025 13:01
11-07-2025 13:01
Here here they mess something up so often it’s almost pointless to own it I’m one step away from leaving foitbit and there ridiculous shenanigans behind who can achieve a cardio load of 350 a day and then not log calories to see where you stand it’s a joke
Best Answer11-07-2025 13:01
11-07-2025 13:01
Hi, please post in the forum when resolved so we can validate
Best Answer11-07-2025 13:02
11-07-2025 13:02
I sign in with google
Best Answer11-07-2025 13:37
11-07-2025 13:37
Thank you! I too have been having this problem since yesterday evening. I hope it is resolved soon.
Best Answer11-07-2025 13:46
11-07-2025 13:46
Same here. Does Fitbit support have an estimate on when we can expect this to be fixed? This is extremely annoying.
11-07-2025 13:49
11-07-2025 13:49
One person on this thread stated that customer support has mentioned that they will get it fixed in 2 to 3 days.
Best Answer11-07-2025 13:54
11-07-2025 13:54
Hi
It just started working 🙌
Best Answer11-07-2025 13:57
11-07-2025 13:57
What started working?
Best Answer11-07-2025 13:58
11-07-2025 13:58
Best Answer11-07-2025 13:59
11-07-2025 13:59
It's stopped again. I got two entries in and its not working again.
Best Answer11-07-2025 14:01
11-07-2025 14:01
I guess that fix was brief.
Best Answer11-07-2025 14:06 - edited 11-07-2025 14:07
11-07-2025 14:06 - edited 11-07-2025 14:07
Best Answer11-07-2025 14:08
11-07-2025 14:08
I don't know if there is a way for that.
Best Answer11-07-2025 14:14
11-07-2025 14:14
Everything is working correctly again! Go figure.