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Unable to close trophy screen on iPhone XS Max.

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‎10-27-2018 08:20 - last edited on ‎10-29-2018 07:13 by Moderator Alum

‎10-27-2018 08:20 - last edited on ‎10-29-2018 07:13 by Moderator Alum

After winning a challenge, the orange screen with a trophy cannot be closed by tapping the X. Have to close and restart the app. This only occurrs with the XS MAX phone. 

 

Thanks FitBit for all the great work you do 😃

 

Moderator Edit: Clarified Subject.

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‎10-29-2018 07:23

‎10-29-2018 07:23

Hello @lilbitcounts2, I hope you're doing well, it's nice to see you around the Fitbit Community. Smiley Happy

 

I appreciate your participation in the Forums and for having taken the time to report this to us. At this moment our team is currently aware of this issue and is working to resolve it as fast as possible. 

 

I sincerely apologize for the inconveniences this situation has caused you, if there's anything else I can do for you in the meantime, please feel free to reply. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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