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Unable to delete an alarm on Fitbit Alta.

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‎07-08-2018 23:02 - last edited on ‎07-09-2018 08:35 by Moderator Alum

‎07-08-2018 23:02 - last edited on ‎07-09-2018 08:35 by Moderator Alum

Help! I have a Fitbit Alta recently changed phones. Haven’t used my Fitbit in about 9months, works great. just unable to delete one alarm for 5:45am on a Monday... help! I’ve tried everything I can think of!! 

 

Moderator Edit: Clarified Subject.

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‎07-09-2018 08:37

‎07-09-2018 08:37

Hello @Ajayy93, thanks for joining the Fitbit Community, it's always a pleasure for me to welcome new members to our family! Smiley Happy

 

Thanks for bringing this situation to my attention, I appreciate you have already tried some troubleshooting steps. In this particular case I would like to suggest going to the Device Settings on your online Dashboard and deleting the alarm from there, once the alarm has been deleted, please sync your tracker. 

 

 

SilentAlarm.PNG

 

 I hope this can be helpful, if there's anything else I can do for you, please keep me posted! Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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