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Unable to download the app.

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‎09-18-2017 23:43 - last edited on ‎09-19-2017 09:54 by Moderator Alum

‎09-18-2017 23:43 - last edited on ‎09-19-2017 09:54 by Moderator Alum

Went to open the app today and just went blank. So I deleted and now won't let me install. Not happy at all. What's the point of having a Fitbit with no app.

 

Moderator Edit: Clarified Subject + Format.

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‎09-20-2017 07:05

‎09-20-2017 07:05

Hello @SunsetRunner, thanks for joining the Fitbit Community, it's great to have you on board. Smiley Happy

 

In this case I would like to suggest you to turn off the Bluetooth on your phone before trying to download the app again. If that doesn't seem to work, restart your phone and try again. 

 

Thanks for your patience and understanding, if there's anything else I can do for you, please feel free to reply. Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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