Unable to get Notifications on Charge 2.

[Mandy55806]

I have an apple iphone 8s plus and I was receiving text and calls but then it stopped working anyone have an ideas 

Moderator Edit: Clarified Subject.

[ACG]

Hey @Mandy55806

Maybe you accidentally turned them off. 

From the clock screen, press and hold the button to make sure Notifications is set to On. Also, notifications must be turned on to receive reminders to move throughout the day.  

[Rmohr]

Mine did same thing and I disconnected my charge 2 from my Bluetooth and than paired it back up and after doing that it started working again 

[Awesomewalks100]

Hey Mandy55806! Happy to see you! 😊 Read this I found on the fitbit help site: VERSION 22.48.14

WHAT'S NEW

This release improves several key features including notifications, exercise tracking, guided breathing, and more. Read on for all the details.

NOTIFICATIONS & REMINDERS

If your Charge 2 displays calls, texts, events, or reminders to move:
Stepping into a meeting or a yoga class? You can now easily block notifications and reminders whenever you prefer not to be disturbed. From the clock face, just press and hold the button to stop notifications, then repeat when you want to turn them back on. You'll also find a Do Not Disturb menu on your tracker.
When you see a notification on your tracker, a plus sign (+) indicator means you have more than one. Remember notifications are only visible for one minute.
Callers are now identified as “unknown” if the number doesn’t match a name in your contact list.
The sequence for text notifications has changed. Instead of seeing the sender’s name followed by the message, you’ll now see the message first.

[MarcoGFitbit]

Hello @Mandy55806, thanks for joining the Fitbit Community, it's a pleasure for me to welcome you to the Fitbit Community. I appreciate your help @ACG, @Rmohr and @Awesomewalks100, it's great to see you around. 

@Mandy55806, if after trying the suggestions provided by @ACG, @Rmohr and @Awesomewalks100 your tracker is still not receiving Notifications, please check this post where I've detailed how to reset Notifications on your tracker using the Fitbit app. 

I hope this can be helpful, give it a try and keep me posted in case you need anything else.