Unable to ignore a friend request

[momice]

I have received a friend request. I do not want to accept it, but the only option I see is "Add Friend". There is no ignore, or remove option. I tapped on the three dots at the top of the page and clicked Block User. But the Friend request doesn't go away, like it used to. How do I remove it? I don't want to accidentally click on Add Friend.

Moderator edit: updated subject for clarity

[LizzyFitbit]

Hi @momice. It's good that the community is growing! I'm sorry for my delayed response.

I'm sorry that the Fitbit app keeps showing this friend's request. It's odd that the "Ignore" option isn't appearing, and let's work on this together. Before anything else, please make sure the Fitbit app is updated to the latest version. Also, I'd recommend you to try the following:

1. Force quit the Fitbit app and reboot your phone.
2. Open the Fitbit app again, tap on Notifications > messages.
3. Tap on that friend request and tap on "Ignore".

If the issue persists, please provide me with a screenshot showing the options that are available for that request. To attach that picture, check this post.

Keep me posted! 

[SunsetRunner]

Have the sane problem. Done everything, request is still there