Unable to log food in the app.

[Nicole1992]

Every time I’m trying to log food this morning it’s vanishing, so frustrating. Anyone else had this issue or have any advice?

Moderator Edit: Clarified Subject.

[AgathaC]

My dashboard has suddenly gone back to the old version and is not logging active minutes or hours. What’s happened? Water is disappearing when logged too. 

[SunsetRunner]

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[MarcoGFitbit]

Hello @Nicole1992 thanks for joining the Fitbit Community, it's great to have you on board. It's nice to see you too @AgathaC and @SunsetRunner, I hope you're doing well. 

I appreciate your participation in the Forums and for taking the time to report this situation. At this moment, if you're still missing information or are unable to log food, please reply to us with the following information:

• iPhone model you're using. 
• OS version running in your phone
• App version installed in your phone. (go to Account > Help to get it)

This information will be very helpful for us to check this further. Thanks for your patience, we'll be waiting to hear from you. 

[SunsetRunner]

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[MarcoGFitbit]

Hello @SunsetRunner I hope you're doing well, thanks for taking the time to reply. 

I appreciate you have come back to us and kept us updated. I'm glad that everything appears to be working correctly now. Note that the issue with the hourly activity tile not updating the hours correctly is already being worked on by our team. Once we have more to share with you and our users, we'll make sure to post it here in the official Forums. 

Thanks for your patience and understanding, if there's anything else we can do for you, please feel free to reply. Have a great day.