01-03-2019
05:29
- last edited on
01-05-2019
10:10
by
MarcoGFitbit
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01-03-2019
05:29
- last edited on
01-05-2019
10:10
by
MarcoGFitbit
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Hi
The option to log in to the iOS app via Facebook, has disappeared from the app. Due to this, I cannot sync my device. This is a hugely frustrating issue. When will it be resolved?
Thanks,
- O.
Moderator Edit: Clarified Subject.

01-05-2019 10:13
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01-05-2019 10:13
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Hello @ovaisooz, have a warm welcome to the Fitbit Community, it's great to have you on board.
I appreciate your participation in the Forums and for sharing your experience with us. At this moment I would like to suggest you to try to log in using your Facebook credentials (email + password) in the Fitbit app. If you receive a message that the password is incorrect, restart it and try to sign in with the same email linked to your Facebook account and the new password.
I hope this can be helpful, give it a try and let us know the outcome.

