Unable to log in weight with decimals.

[Esao]

Hi, the problem of not being able to log weight with decimalsl is here again! Is the problem being adressed by somebody?  Is there a way to circumvent the problem?

Moderator Edit: Clarified Subject.

[MarcoGFitbit]

Hello @Esao, have a warm welcome to the Fitbit Community, it's great to have you on board. 

I appreciate your participation in the Forums and for sharing your experience with us. At this moment, our team is aware of this situation and is currently working towards a prompt and proper resolution for it. In the meantime, please go to the Weight section and log your weight here. 

Thanks for your patience and understanding, once we have more information to share with you, we'll make sure to post it here in the official Forums. 

Have a great day. 

[tmcoffee]

When is Fitbit going to address this bug? Looking through the forums, this has come up again and again. Has anyone in QA heard of unit tests? This is so basic -- not sure what's going on in development over there.

[Kimskill]

Is this why I can’t log my body fat % properly any more? Only whole numbers. Soo frustrating 😩

[LZeeW]

Hello @Kimskill and a warm welcome.  This issue has been going on for a few months now.  Fitbit is aware.  A moderator suggested entering these values on your fitbit.com (web) dashboard.

[tmcoffee]

Exactly. This has been going on for a few months now. Let's let that sink in: months. When are they going to address this problem? Entering from the website is tedious.

[romu006]

I still had the issue on my iOS device (worked fine on the Android version), but found a workaround (Note: French version of the app, dunno if this change anything)

For the developers: the issue is that the "." character is not recognized as a decimal separator, but the "," character is, and the keyboard selection sometimes only allow to enter "." and not ","

As for my workaround: when entering the fat percentage, I had the "globe" icon on they keypad. When clicking on it the keypad changed to a keypad with the "," instead of ".", and now it correctly works.

Note that I have Swiftkey as my default keyboard. I do not know if this is the root cause of the issue or if it is involved in the workaround. I now cannot switch back to the original (bugged) version of the keypad; so in my case the issue is fixed.

Edit: Swiftkey (+ French language rule probably, as "," is the decimal separator) is indeed the culprit in my case

In hope this helps