01-12-2019
07:35
- last edited on
01-14-2019
06:16
by
MarcoGFitbit
01-12-2019
07:35
- last edited on
01-14-2019
06:16
by
MarcoGFitbit
I an usong an iphone 8!plus and since 2 days the Charge 2 does not pair anymore
- App is actual version
- Charge 2 deleted from app and tried to connect new
- Bluetooth switched off and on
- WiFi connection stable
no clue anymore
I am close to throw it outbof the window.
Moderator Edit: Clarified Subject.
01-14-2019 06:28
01-14-2019 06:28
Hello @Armito, have a warm welcome to the Fitbit Community, it's great to have you on board.
I appreciate your participation in the Forums and for sharing your experience with us. I would also like to thank you for letting us know the troubleshooting steps you've tried so far. If you have removed the Charge 2 from your account and are unable to set it up back, I would like to suggest you the following steps in order:
I hope this can be helpful, give it a try and let us know the outcome.