Unable to receive Email verification

[Sallyi]

Hi. My Fitbit app (iPhone 6s) for my alto keeps saying I need to verify my email address. I’ve pressed the resend button several times. My email address is correct but the verification email is never received. I’ve checked my trash / junk and it’s not there. I’ve seen other posts from users having the same issue but can’t see any replies solving the problem. Thanks 

Moderator Edit: Clarified Subject.

[ACG]

Hello @Sallyi

This is a new problem for me. I suggest you click on the link in my signature and choose "let's talk" and contact customer support. 

They can pull up your account as see what's happening. 

[Sallyi]

Hi. I can’t see a link in your signature to allow me to talk to a customer advisor. Is there any other way I can contact them? Thanks 

[ACG]

@Sallyi

Click on "Fitbit Help" in my signature at the bottom of my post. 

Please let me know if it works. 🙂