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Unable to receive Facebook messages.

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‎06-25-2017 06:57 - last edited on ‎06-28-2017 08:05 by Moderator Alum

‎06-25-2017 06:57 - last edited on ‎06-28-2017 08:05 by Moderator Alum

Unable to receive Facebook messages on my Blaze. I have tried syncing it and I have Notifications "On" in my Settings.

 

Moderator Edit: Clarified Subject / Format.

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‎06-28-2017 08:32

‎06-28-2017 08:32

Hello @SunsetRunner, have a warm welcome to the Ftibit Community, it's great to have you on board! Smiley Happy

 

If you're not able to receive Notifications, please check the Settings on your Blaze by swiping down the screen when on the clock face and make sure Notifications are on in here. Then, go to your phone settings > notifications > Fitbit and check that the following is enabled:

 

  • Allow Notifications
  • Show in Notification Center
  • Show on Lock Screen.

If you're still not able to receive Notifications, let's try the following:

 

  1. Go to your phone Bluetooth settings and check if your tracker is on the list of paired devices. If it is, tap on it and select Forget this Device.
  2. Restart your phone
  3. Open the Fitbit app and go to Account > Blaze > Notifications and enable them once again.

I hope this can be helpful, give it a try and keep me posted in case you need anything else. Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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