Unable to receive Notification on Alta HR (iPhone 6S)

[Terrambw]

My Fitbit Alta HR does not notify me on calls, texts, or calendar events... help please. 

Moderator Edit: Clarified Subject.

[MarcoGFitbit]

Hello @Terrambw, I hope you're doing well, it's nice to see you around the Fitbit Community. 

Thanks for your participation in the Forums and for reporting this situation to me. Have you restarted your Alta HR already? If so, I would like to suggest you to reset Notifications from the Fitbit app following these steps:

- Go to the Bluetooth settings on your phone and tap on tracker. Then tap on Forget this Device. 

- Force-close the Fitbit app by double tapping the home button on your phone and swiping up the app. 

- Open the app again and tap on Account > Your Tracker > Notifications. You will receive the following Pop-up:

- Then, once you tap on Set Up, the app will begin setting up your tracker with the Bluetooth on your phone, which will prompt the next pop-up:

- Tap Pair

- Once you get back to the tracker options, tap on Notifications an enable the ones you'd like to receive. 

Additionally, please go to your phone Settings > Notifications > Fitbit and Settings > Notifications > Messages and check that the following is enabled:

• Allow Notifications
• Show on Lock Screen
• Show in History

I hope this can be helpful, give it a try and keep me posted in case you need anything else.