07-20-2017
13:56
- last edited on
07-22-2017
04:57
by
MarcoGFitbit
07-20-2017
13:56
- last edited on
07-22-2017
04:57
by
MarcoGFitbit
I am running iOS 11 beta and have stopped receiving notifications. I have tried restarting and reconnecting with no results. Is anyone else running beta 11? Don’t know if it’s a blaze problem or 11 problem.
Moderator Edit: Clarified Subject.
Answered! Go to the Best Answer.
07-22-2017 05:10
07-22-2017 05:10
Hello @Medicchick13, thanks for joining the Fitbit Community, it's great to have you on board.
Currently, as expected with new beta operating systems, it's possible some of your apps won't work correctly such as the Fitbit app which hasn't been officially released for iOS 11. Our team is already informed and working about this situation. In the meantime, one thing that has been proven to be helpful for many members facing the same situation is uninstalling and reinstalling the Fitbit app. Please make sure to sync your tracker before uninstalling / reinstalling the app.
I hope this can be helpful, please give it a try and let me know the outcome.
07-22-2017 05:10
07-22-2017 05:10
Hello @Medicchick13, thanks for joining the Fitbit Community, it's great to have you on board.
Currently, as expected with new beta operating systems, it's possible some of your apps won't work correctly such as the Fitbit app which hasn't been officially released for iOS 11. Our team is already informed and working about this situation. In the meantime, one thing that has been proven to be helpful for many members facing the same situation is uninstalling and reinstalling the Fitbit app. Please make sure to sync your tracker before uninstalling / reinstalling the app.
I hope this can be helpful, please give it a try and let me know the outcome.
07-26-2017 00:34
07-26-2017 00:34
For me, it helped that I reregistered my Fitbit (see http://help.fitbit.com/articles/en_US/Help_article/1873)
07-26-2017 05:13
07-26-2017 05:13
Hello @SunsetRunner, thanks for joining the conversation, it's a pleasure for me to welcome you to the Fitbit Community!
Thanks for sharing your experience with Notifications on iOS 11, I'm glad that setting up your tracker as a new device has helped you solve this issue. In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!
07-29-2017 10:58
07-29-2017 10:58
Apple has put out an update for iOS 11 and I am getting texts again.
07-31-2017 04:51
07-31-2017 04:51
Hello @Medicchick13, thanks for taking the time to reply, I'm glad your issue has now been resolved, I'm very glad.
Please remember that you're always welcome to visit our Discussions board where you can find useful tips from members of the Community in various topics related to health, sleep, food and wellness.
If there's anything else I can do for you, please feel free to reply, I'll be happy to help.