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Unable to receive call or text Notifications.

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When I purchased my Blaze the text and call notifications worked perfectly, but i recently switched to the iPhone 7 and now my text messages and calls are not working. Can anyone help me on this?

 

Moderator Edit: Clarified Subject.

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Hello @Nya1188491, thanks for joining the Fitbit Community, it's great to have you on board! Smiley Happy

 

If your Blaze is unable to receive Notifications, please make sure Notifications are enabled on your tracker by swiping down the screen. If they are enabled, go to your phone Settings > Notifications > Fitbit and make sure the following is enabled:

 

  1. Allow Notifications
  2. Show in Notification Center
  3. Show on Lock Screen.

If that doesn't seem to work, let's try to set up Notifications once again by following these steps:

  1. Go to the Bluetooth settings on your phone and check if Blaze is on the list of paired devices. If it is, tap on it and select Forget this Device.
  2. Restart your phone.
  3. Open the Fitbit app and tap on Account > Blaze > Notifications and enable them once again.

I hope this can be helpful, give it a try and keep me posted in case you need anything else. Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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