Unable to receive in-app Notifications.

[Ushadhiman]

Notifications stopped coming thru when I’ve nearly achieved my step goal. (You nailed it etc) Suddenly stopped in June in my app (IPhone 5S) It a encouragement. I miss it.

Anyone else experience this.

Help.

Moderator Edit: Clarified Subject + Format.

[MarcoGFitbit]

Hello @Ushadhiman, thanks for joining the Fitbit Community, it's always a pleasure to see new members around! 

I appreciate you have brought this to my attention. At this moment our team is aware of this situation and is working towards a prompt and proper resolution for this issue. Once we have more information to share about this situation, we'll make sure to let you know in through the Forums, please keep an eye for future updates. 

I hope this can be helpful, if there's anything else you might want to add or if there's anything else I can do for you, please feel free to reply. 

[Ushadhiman]

Hi
My app has been updated today. I still have same issues..... very frustrating!!
Please HELP
Many Thx

Sent from my iPhone

[MarcoGFitbit]

Hello @Ushadhiman, I hope you're doing well, thanks for taking the time to reply. 

I appreciate your participation in the forums. Please note that based on customer feedback, we stopped showing notifications in the Notification Center. You can continue to receive these notifications as push notifications by turning on Push Notifications in the app under Account > Notifications. Additionally, ensure that Notifications is selected in your iPhone settings. 

I hope this can be helpful, if there's anything else you might want to add or if there's anything else I can do for you, please feel free to reply. 

[Ushadhiman]

Can you pls tell me if notification nailed it reached your goal has been taken off?? As mine has not worked since June on my iPhoneS in my app!!

Sent from my iPhone

[MarcoGFitbit]

Hello @Ushadhiman, I hope you're doing well, thanks for taking the time to reply. 

Please note that as mentioned before, we stopped showing notifications in the Notification Center due to the feedback provided my many customers. You can continue to receive these notifications as push notifications by turning on Push Notifications in the app under Account > Notifications.

Make sure Step Goal Milestones is enabled so you can receive these notifications as push notifications in your phone. 

I hope this can be helpful, give it a try and keep me posted in case you need anything else.