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Unable to see custom groups in app.

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‎01-12-2018 08:41 - last edited on ‎01-13-2018 03:17 by Moderator Alum

‎01-12-2018 08:41 - last edited on ‎01-13-2018 03:17 by Moderator Alum

Beyond frustrated! What is the purpose of having an App and the ability to create custom groups that you cannot see in the App? In my opinion it makes both completely useless! How we are suppose to encourage one another at a quick glance when you always have to log into the website? 

 

Moderator Edit: Clarified Subject.

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‎01-12-2018 21:06

‎01-12-2018 21:06

I have to view them on my iPad also as they don't show up on my phone

Community Council Member

ALAN | VAN,B.C. Canada Community Council Member

Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS

Click here Fitbit help for more solutions


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‎01-13-2018 03:34

In response to ACG

‎01-13-2018 03:34

Hello @MKeeter, have a warm welcome to the Fitbit Community, it's great to have you on board. It's nice to see you around too @ACG. Smiley Happy

 

We really appreciate our members's input and feedback and I would like to thank you for yours. Our team is always looking to improve the Fitbit experience which is why I would like to suggest you to check on @PTI's suggested feature. Feel free to add your vote and comment, this is the best way to make your voice heard and get the attention from our development team. 

 

I hope this can be helpful, if there's anything else I can do for you, please feel free to reply. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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‎01-13-2018 12:50

In response to ACG

‎01-13-2018 12:50

By logging into the main website?

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