Unable to see food logs from previous days.

[rociopl]

For a few months now I have stopped seeing the food log from the previous days on my iphone app. I used to be able to see it, but now I can only see the log of the current day, and after midnight everything disappears. It is tracking the food, and I can see the stats, but I can't see the detail of what I logged. Please let me know how to fix this, it was working perfectly before. Thanks, Rocío.

Moderator Edit: Clarified Subject.

[MarcoGFitbit]

Hello @rociopl, I hope you're doing well, it's nice to see you around the Fitbit Community. 

I appreciate your participation in the Forums and for sharing your experience with us. Please note that the tiles below the daily stats tile (steps, distance, floors, calories burned, active minutes) show your most recent information, even if you're looking at your stats for another day. To view your stats for a previous day, tap the individual tiles to see your history. For more information about the new dashboard design, see the following help article: About the Fitbit App.

I hope this resolves your inquiry, if there's anything else I can do for you, please feel free to reply. 

[rociopl]

Of course this doesn't resolve my query. Have you even read what I posted?

I'm not looking at the tiles expecting to see the food log, I don't understand why you would imply that's what I'm trying to do.

I had been able to see the food log from previous days until about a month ago. But now I can't. So this is something that has changed or is a bug.

After having tapped on the food tile, I can log food, but I can only see the log from the current day. When I scroll down I can no longer see the log of the previous days, as I used to be able to. After midnight all the log disappears, I can see the graphics of every previous day, but not the details of the food log.

Please help me with this.

Rocío.

Moderator Edit: Format.

[MarcoGFitbit]

Hello @rociopl, I hope you're doing well, thanks for taking the time to reply. 

I appreciate you have come back with more detailed information about your issue, please note that having these details is very important for us to identify the issue you're experiencing and I apologize for the misunderstanding. 

Now, I would like to suggest you the following:

1. Go to the Food Section of the online Dashboard and check if your Food logs are showing correctly here, if they do try the following:
   • Force-quit the app and open it again, check your logs, if they don't appear:
   • Log out from the app, restart your phone and log back in. 
2. If your logs are not showing in the online Dashboard, take a screenshot of what you're able to see and reply to me with it so I can check this further. 

Thanks for your patience and understanding, I'll be waiting to hear from you.