05-03-2017
07:09
- last edited on
05-04-2017
09:10
by
MarcoGFitbit
05-03-2017
07:09
- last edited on
05-04-2017
09:10
by
MarcoGFitbit
I still can't stand the "design" that somebody thought it was ok to keep the top of the dashboard linked to history (so when I go back to yesterday's data, it shows me yesterday's steps, floors climbed, minutes of activity, etc), but the "Tiles" at the bottom remain stuck on today's data. I have been trying to get better sleep, for example, and can't easily scroll back to the past few days to see where I'm trending. (The only way to get the data is in the horribly laid out Sleep chart, where I have to manually add up a days separate sleep logs to find out how much sleep I got that day.)
Tell me why you can't make the same database calls to pull the data to the dashboard for me, in the tiles on the bottom of the dashboard, like you do on the top? Does it really slow down the reloading of the page that much to put the correct data on the screen?
Or, can you explain for me why you thought everybody wanted to see today's data in the tiles, while scrolling back to previous days' results? It just makes no sense to me at all, why that user interface decision was ever thought to be a good idea... It is very annoying and frustrating for me. Thanks.
Moderator Edit: Clarified Subject.
Answered! Go to the Best Answer.
05-08-2017 08:46
05-08-2017 08:46
Hello @JennyPenny077, thanks for joining the conversation, I hope you're having a great time in the Community, welcome! It's nice to see you too @Maverick23.
@JennyPenny077, thanks for providing your insight, I'm glad you're voting and commenting on the suggested idea.
@Maverick23, thanks for taking the time to reply, I really appreciate your feedback and I understand how the new design on the Dashboard might not be ideal to you. Many people have requested having the old design back or having an option to switch between them. The reason I'm suggesting you to vote on the suggested idea is because our development team is always checking that board as it's a more direct approach between them and the Community.
Thank you for your understanding, please feel free to reply in case you need anything else.
05-04-2017 09:21
05-04-2017 09:21
Hello @Maverick23, thanks for joining the Fitbit Community, it's nice to see new faces around.
We really appreciate our members's input and feedback and I would like to thank you for yours. I understand the way the app currently displays the information is not entirely convenient for you and possibly for other people in the Community. Our team is always looking to improve the Fitbit experience which is why I went ahead and found a suggested idea by @BobTheCat to implement a feature that will let users check previous days's information when they swipe to check previous days. Feel free to add your vote and comment, this is truly the best way to make your voice heard.
I hope this can be helpful, if there's anything else I can do for you, please keep me posted.
05-06-2017 07:24 - edited 05-06-2017 07:30
05-06-2017 07:24 - edited 05-06-2017 07:30
Yes! I've had several Fitbits over the past 4 years; I switched away for about a year and now I am back, and the app used to do this. I cannot tell you how many times I have uninstalled the app and re-synced my tracker thinking this was a phone issue. The idea of the dashboard is to give you an "at-a-glance" look at your day with the option to drill down further in each category. Why would you remove the ability to scroll through all your data? That's a step backwards. Going to go vote to bring this feature back!
05-06-2017 08:40
05-06-2017 08:40
It's not just me! Thank you!
05-06-2017 08:43
05-06-2017 08:43
When I take the time to call/email it in to tech support - that ought to be counted as a vote, too.
(It is also unacceptable to be told, "Now go do this if you want your voice to be heard..." No, I already used my actual voice to tell you what frustrates me. You do something about it, if you choose, but telling me I have to do something about it is not serving the customer. Period.)
05-08-2017 08:46
05-08-2017 08:46
Hello @JennyPenny077, thanks for joining the conversation, I hope you're having a great time in the Community, welcome! It's nice to see you too @Maverick23.
@JennyPenny077, thanks for providing your insight, I'm glad you're voting and commenting on the suggested idea.
@Maverick23, thanks for taking the time to reply, I really appreciate your feedback and I understand how the new design on the Dashboard might not be ideal to you. Many people have requested having the old design back or having an option to switch between them. The reason I'm suggesting you to vote on the suggested idea is because our development team is always checking that board as it's a more direct approach between them and the Community.
Thank you for your understanding, please feel free to reply in case you need anything else.
06-14-2018 11:33
06-14-2018 11:33
So, another year has passed, lots more people have made the same complaint (or suggestion, that previously available functionality be returned)... and yet, still no progress from the Fitbit developers?
seems like this forum is a MISERABLE way to give the customers paying your salaries what we want...