Unable to see run splits in the app.

[zzchain]

Is there a way to see my split times in the app, that I generated on a run. Once I hit done on my device after my run the splits times go away on the device and their is no sign of them in the app... 😞

Moderator Edit: Clarified Subject.

[MarcoGFitbit]

Hello @zzchain, have a warm welcome to the Fitbit Community, it's great to see new faces around. 

When you are tracking a run, are you doing it from a tracker or from the app itself? If it's from a tracker, which one are you currently using? Additionally, it will be very helpful to me if you can take a screenshot of one of your Run details so I can check this further. 

Thank you for your patience, I'll be waiting for your reply. 

[zzchain]

Fit bit Blaze, yes from the tracker. There is a little button on the top right of the screen. Every time I complete a lap I hit the button. At the end of the run I hit the Finnish flag and it shows me all the stats including lap times. This will stay on the screen until I hit done. Once I hit done I lose visibility. 

[MarcoGFitbit]

Hello @zzchain, thanks for taking the time to reply, I hope you're having a great day. 

Could you please go to the activities section on your online Dashboard and check if your runs are showing complete in there. If they are and the app is still not showing them, please take a screenshot of your exercises and reply to me with it so I can check this further. 

Thanks for your patience and understanding, I'll be waiting for your reply.