Unable to set up Blaze to account.

[SunsetRunner]

So, my blaze died, and I didn’t charge it for a day or so. I finally charged it and put it back on today, only to find out that Fitbit had removed my blaze from my account. I tried re-adding it, but it stays at the code screen, and won’t do anything. Help!

Moderator Edit: Clarified Subject.

[MarcoGFitbit]

Hello @SunsetRunner, thanks for joining the Fitbit Community, it's great to have you on board. 

I appreciate your participation in the Forums and for sharing your experience with us. Please note that only users can remove trackers or watches from their own accounts, Fitbit can't perform this process. With that said, if you're still having trouble setting up your Blaze back into your account, I would like to suggest you the following:

1. Turn off Bluetooth on your phone; wait 10 seconds, and then turn it back on.
2. Make sure you have a strong WiFi signal and that there are no other Bluetooth devices around that might interfere with the setup process.
3. Restart your Blaze by pressing and holding the Back and Select buttons (left and bottom right) until you see the Fitbit logo on the screen.
4. If you can't set up after a restart, reboot your phone or tablet and try to set up again.
5. If you can't set up after the reboot, remove all other Fitbit devices from your account and from the list of connected Bluetooth devices on your phone or tablet and try to set up the Blaze one more time. 

I hope this can be helpful, if there's anything else we can do for you, please feel free to reply. 

[SunsetRunner]

Thank you, but it was removed from my ACCOUNT after being dead for a few
days by the Fitbit team I’m guessing. I have tried all of those, and it
simply won’t work.

[MarcoGFitbit]

Hello @SunsetRunner, I hope you're doing well, thanks for taking the time to reply. 

Thanks for your patience and working through these troubleshooting steps. I’ve reached the limits of what I can do for you here on the public community forums, so I've contacted our Support team on your behalf to look into this issue further and provide you with some options. Please keep an eye on your email inbox for further instructions.

In case you need anything else, please feel free to reply as well. Happy stepping.