01-25-2019
11:59
- last edited on
01-26-2019
10:25
by
MarcoGFitbit
01-25-2019
11:59
- last edited on
01-26-2019
10:25
by
MarcoGFitbit
Had working setup Charge 2 synched to iPhone synched to FitBit.com dashboard
Stopped synching last week. So I deleted the device from fitbit.com dashboard and now I can not figure out how to add it back
Fitbit.com dashboard header says no device paired, When you click on add device it takes you to Get App from Apple App Store. I have the app on iPhone.
Help says to click on account icon and click add device
There is no account icon
Help
Moderator Edit: Clarified Subject + Removed Personal Information.
01-26-2019 10:29
01-26-2019 10:29
Hello @jrthorne, thanks for joining the Fitbit Community, it's great to have you on board.
I appreciate your participation in the Forums and for sharing your experience with us. If you have already installed the Fitbit app in your phone, the Account button will appear on the top right corner of the screen when you open the app:
When you tap on the Account button, you will be able to see the "+Set up a New Device" option. Tap on it and follow the instructions to set up your device.
I hope this can be helpful, give it a try and let us know the outcome.