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Unable to sync Sense 2 with iPhone 15 Pro

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‎03-09-2026 05:14 - last edited on ‎03-09-2026 06:02 by Fitbit Moderator

‎03-09-2026 05:14 - last edited on ‎03-09-2026 06:02 by Fitbit Moderator

Unable to sync after reinstalling Fitbit app twice. Turned Bluetooth on and off. iPhone 15 pro on and off. Nothing is working!

 

Moderator Edit: Clarified subject.

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‎03-10-2026 05:32 - edited ‎03-10-2026 07:52

‎03-10-2026 05:32 - edited ‎03-10-2026 07:52

Hi there, @annalexa. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Sense 2 is still not syncing. I understand your concern, we're here to help you!

While reviewing your information I've been informed that you already contacted the Support Team for further assistance with this. If you have any questions regarding the outcome of your case, please don't hesitate to reach out to our team again. 

Thanks in advance. 

Maria | Community Moderator, Fitbit


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