05-06-2019
13:01
- last edited on
05-07-2019
06:51
by
MarcoGFitbit
05-06-2019
13:01
- last edited on
05-07-2019
06:51
by
MarcoGFitbit
Dear all fellow Charge 3 users.
I am really a nook with the charge 3 as my son bought me one recently, and received the watch today.
He set it up works perfectly fine, it's constantly synchronizing and receiving all the notifications. Data is shown quite accurately ( totally accurately ) it's just working fine all in all.
As the story goes by we started to use the text/email notification settings on the watch it's working except for the response option.
I have set the default answers/ messages but when the message arrives to my watch i do have only one option to do is to "clear" i tried to tap on the message twice but not a single reaction for "reply" pop up or anything.
Have re-synced the Bluetooth and re-paired. unfortunately still not an option for the quick response.
I am having an iphone 6S.
Please if any of you are having any ideas what should be done or tried out to solved it as it would be really handy to use quick response, i would honestly, and deeply appreciate your kind reply and help!
Kind Regards,
Eva,
Moderator Edit: Clarified Subject.
05-07-2019 00:18
05-07-2019 00:18
I'm afraid the quick reply function is currently only available for android phones. See fitbit's comments on this in the following help file:
05-07-2019 06:56
05-07-2019 06:56
Hello @HadaEva thanks for joining the Fitbit Community, it's great to have you on board. It's nice to see you too @SteveH thanks for all your help.
@HadaEva I appreciate your participation in the Forums and for sharing your experience with us. I'm very glad you're enjoying your Charge 3 and I'm happy to know everything is working correctly. As @SteveH mentioned, quick replies are only functional on Android devices. You can use Quick Replies on iOS but only for messages coming through the Fitbit app.
Thanks for your understanding, if there's anything else we can do for you, please feel free to reply.