12-03-2017 11:51
12-03-2017 11:51
After updating last night, display on phone shows bar half full with an exclamation mark. I’ve never seen this before and it won’t work. I’ve had Fitbit HR two and a half years and many updates are problematic. I’m really tired of this fitbit!
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12-03-2017 21:35
12-03-2017 21:35
Great @LouiseO
You can mark this solved if you like.
ALAN | VAN,B.C. Canada Community Council Member
Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS
Click here Fitbit help for more solutions
12-03-2017 20:40
12-03-2017 20:40
Hey @LouiseO
Had that problem with mine also.
Here is how I finished the update.
Go to your Bluetooth settings on your iPhone and find your tracker, tap the (!) exclamation point and select "Forget this device".
To pair your tracker's Bluetooth from the Fitbit app do the following:
From your mobile Dashboard tap the Account icon
Tap your tracker's picture on the left side
Tap Notifications; move the slide over till it turns green, then a pop-up message should appear requesting permission to set up your tracker to your iPhone's Bluetooth
Tap Pair when prompted too
Let the download complete, be patience.
Now do a sync
More info on how I got it to complete the download
https://help.fitbit.com/articles/en_US/Help_article/2047
Forget your device video
https://www.imore.com/how-to-fix-bluetooth-iphone-ipad
Syncing Article
https://help.fitbit.com/articles/en_US/Help_article/1866/?l=en_US&fs=RelatedArticle
ALAN | VAN,B.C. Canada Community Council Member
Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS
Click here Fitbit help for more solutions
12-03-2017 21:29
12-03-2017 21:29
12-03-2017 21:35
12-03-2017 21:35
Great @LouiseO
You can mark this solved if you like.
ALAN | VAN,B.C. Canada Community Council Member
Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS
Click here Fitbit help for more solutions