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Updated Charge 2- now nothing works....

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‎12-21-2016 06:35 - edited ‎12-21-2016 06:40

‎12-21-2016 06:35 - edited ‎12-21-2016 06:40

UPDATE: After multiple restarts of my phone, it finally synced with my Charge 2. 

 

Last night, i got a notification that there was an update so I installed it. This morning when I went to sync to my phone app, the correct info displayed briefly and then dissappeared. It will no longer sync. I tried turning on / off the bluetooth on my iPhone and pairing it, but it will not pair. 

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2 REPLIES 2

‎12-22-2016 05:48

‎12-22-2016 05:48

Hello @kbowman016, thank you for joining us, it's great to see new faces around!

 

Thank you for the update, I'm very glad your Charge 2 is now syncing, in case you experience this situation again, feel free to reply, I'll be happy to help!

 

If you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members.

 

Happy stepping! Smiley Wink

 

 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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‎12-22-2016 06:52

In response to MarcoGFitbit

‎12-22-2016 06:52

I cannot access the excersise modes now since the update. I only have the main function screen on the device. 

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