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Updated Fitbit & no longer receiving notifications or all day sync

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‎01-12-2020 17:06

‎01-12-2020 17:06

Before I updated, I successfully received notifications and all day sync worked from my iphone with iOS 12.

 

I successfully updated my Fitbit yesterday to 34.20001.63.12  and now notifications and all day sync do not work.  When I click on notifications it says that the device is not paired with my phone so I click to pair it.  Bluetooth is on and the watch and phone are right next to each other.  I receive the message "Bluetooth Pairing Failed - call notifications and all-day sync are disabled for now" 

 

I have restarted the phone as well as hard rebooted the Fitbit.  I deleted and re-added the Fitbit the app and ensured the app was up to date. 

 

My Fitbit does manually sync with the phone.  

 

Any help is appreciated.  Thanks!

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‎01-12-2020 17:21

‎01-12-2020 17:21

Sorry, I am having troubles updating the post.

 

I wanted to add that I have also checked the settings on my iphone and notifications are allowed for the Fitbit app

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