Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hello @Art4chris, thanks for joining us. It's great to have you on board. 
Which tracker do you currently have? Is the step tile showing on the app? If the step tile is not showing, please open the app and scroll all the way down, tap on the Edit button and the hidden tiles will show up. If the step tile is hidden tap on the plus sign on the top left corner of the tile.
In case the tile doesn't appear, it's possible you will need to set up your tracker as a new device once again. To set it up:
- Open the Fitbit app and tap on the Account tab at the bottom of the screen, then tap on "Set up a New Device"
- Choose your tracker and follow the onscreen instructions to continue
- When the app asks you to replace your current tracker, please replace it and continue with the process.
I hope this can be helpful, give it a try and keep me posted in case you need anything else! 
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Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hello @Art4chris, I hope you're doing well.
Thanks for taking the time to let me know your tracker is now working properly, I really appreciate it. In case you need anything else, feel free to reply.
If you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members.
Happy stepping!
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