Hello @Rustlani, welcome aboard to our Community. If your iOS app was recently updated, I recommend to Log out from the app and restart your phone. Once it has loaded; log back in and try again to see if the issue persists.
If you have tried all the previous steps and the issue persists, I would recommend to set your tracker as a new device on your existing account.
- On the Fitbit app for iOS dashboard, tap the Account tab.
- Tap Set Up a Device.
- Choose your tracker and follow the onscreen instructions to continue.
Let me know how it goes and hope it helps.
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