11-23-2020 21:29
11-23-2020 21:29
I added my Chase Visa to Fitbit pay but it wants me to verify the card by sending a SMS to the phone number on my Chase account. However the number on my Chase account is my landline, and I'm offered no other way to verify this. How can I get this done?
11-25-2020 12:30
11-25-2020 12:30
Welcome to the Fitbit Community, @beastlet.
I appreciate your participation in the Forums and sharing that you need to verify the card you added to Fitbit pay by sending a SMS to the phone number on your account. Thank you for providing the additional details, I am glad to assist you. I recommend that you contact your bank for more information and to confirm if this is a Fitbit or bank problem. Were you offered other options to choose from for verifying?
You can find more information about Fitbit Pay at What should I know about Fitbit Pay?
Looking forward to hearing back from you.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
11-27-2020 01:29
11-27-2020 01:29
As I stated in my post "I'm offered no other way to verify this."
So no, I have no other way to verify this except by somehow getting a text to my landline phone,