12-07-2019 06:35
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12-07-2019 06:35
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Like many have already posted, my Versa 2 wont show all notifications. I upgraded from a charge 2 and in the last month or 2, I experienced the same issues with the charge 2.
I was super excited about my upgrade to the Versa 2, but now filled with regret. I was not expecting to have so many technical difficulties. Most calls come through, but all other notifications are hit or miss..besides the texts and calendar notifications, which have not worked since the day I set it up.
I have followed all the reset steps, done the updates etc... no luck.
I have been a loyal customer. I’m totally frustrated with the unresolved tech issues which have clearly been ongoing since the launch. If these issues haven’t already been resolved in over a month...I don’t see them ever being fully resolved.
this product is desirable - but with technical issues - I’m definitely not satisfied and am strongly leaning to return the item in the next few days. Such a a bummer.

12-07-2019 09:59
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SunsetRunner
12-07-2019 09:59
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Hello and welcome to the Fitbit Community @Daizichka00
I understand your frustration with your notifications issue. I can only point you to this thread here: https://community.fitbit.com/t5/iOS-App/Stopped-seeing-notifications-after-updating-to-iOS-13/m-p/39... Please follow all the steps found on page one carefully. If you’re still experiencing notifications issues I would suggest calling Fitbit Customer Service. Here are ways you can contact them: https://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs&co=GB
If you are experiencing any other issues besides notifications please let me know and I will try my best to assist you.
I understand this may not be the answer you were looking for but I hope the links I provided will point you in the correct direction.

12-07-2019 10:08 - edited 12-07-2019 10:10
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SunsetRunner
12-07-2019 10:08 - edited 12-07-2019 10:10
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Hello again @Daizichka00
😃Please look here to see if this solution helps you here: https://community.fitbit.com/t5/iOS-App/Fitbit-won-t-receive-notifications-from-iOS/m-p/3935711#M125...
Please let me know if this indeed helps you. Knowing this information can help others. Please keep me posted.
12-07-2019 10:33
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SunsetRunner
12-07-2019 10:33
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Did that help @Daizichka00 ?

12-07-2019 10:36
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12-07-2019 10:36
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I’ll try to go through the reboot/reset process again late today and see if I have any luck.
Frustrated but I appreciate your feedback and support!
Sent on the go from my mobile. Please pardon typos and brevity.
12-07-2019 10:41
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12-07-2019 10:41
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Not for me 😞
I’ve gone through the various recommended steps several times...doesn’t make a difference.

