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Versa 2 asks for an update to download clock faces

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‎05-08-2021 07:06 - last edited on ‎05-09-2021 14:43 by

‎05-08-2021 07:06 - last edited on ‎05-09-2021 14:43 by

I have a new Versa 2 with latest updates and my iPhone is still on 3.41.1 how can I update my phone so I can download certain clock faces

 Currently I get a message saying my phone doesn’t have latest update

 

 

Moderator edit: subject for clarity 

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‎05-09-2021 14:34 - edited ‎05-09-2021 14:42

‎05-09-2021 14:34 - edited ‎05-09-2021 14:42

Welcome to the Fitbit Community, @TomQ2014.

 

Thanks for the details shared in your post. I understand your concern and would like to advise that since you've just paired your watch, it needs a firmware upgrade before you can select different clocks. It may take a few days and the app will prompt you to install the update when it's available. For more information about updating your device, see How do I update my Fitbit device?

 

I was able to see that you have already contacted our Support team regarding this. Thank you for your time and efforts.

 

Hope this helps. 

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