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Versa 2 - not getting Whatsapp or any notifications

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‎07-07-2020 07:54 - last edited on ‎07-08-2020 12:08 by

‎07-07-2020 07:54 - last edited on ‎07-08-2020 12:08 by

Good day, I recently got my Fitbit versa 2.

My app notifications are ticked where it is supposed to. I have followed instructions on this community but I still fo not receive ANY app notifications. Must I return my watch? Please help

 

 

Moderator edit: subject for clarity

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‎07-08-2020 12:46

‎07-08-2020 12:46

Welcome to the Fitbit Community, @Lynette84.

 

I am sorry to hear you're not receiving any notifications on your new Versa 2. Thanks for trying to resolve this, I understand how you are feeling and I am here to help. I understand your concern and recommend following our complete troubleshooting instructions in this help article: How do I get notifications from my phone on my Fitbit device?

 

You can read our full return policy on our website here.

 

Let me know how it goes, I'll be around. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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