06-27-2021 10:26 - last edited on 06-28-2021 11:45 by LiliyaFitbit
06-27-2021 10:26 - last edited on 06-28-2021 11:45 by LiliyaFitbit
New Versa 2 will not receive texts.
I have done ALL the troubleshooting suggestions.
Bought the rose gold one with no issues and returned it 2 days later for a black one. I have removed the previous one from bluetooth list.
I get phone call notifications and app notifications.
I would return but this was the last one in the store.
Using Iphone SE.
Moderator edit: subject for clarity
06-28-2021 12:55
06-28-2021 12:55
Welcome to the Fitbit Community, @Fitfixit.
Thanks for the details shared in your post and for already trying to resolve the issue. I understand how you are feeling about this situation and recommend confirming our complete troubleshooting instructions in Troubleshooting quick tips for iPhones. If the issue persists, I recommend getting in touch with our Support team so they can look deeper into the issue and help you with this matter. Click here to get connected with them via chat or phone.
See you around.
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