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Versa 2 not receiving text notifications

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‎07-09-2020 12:40 - last edited on ‎07-10-2020 12:02 by

‎07-09-2020 12:40 - last edited on ‎07-10-2020 12:02 by

I cannot get text notifications on my new Versa 2.   I have an iPhone XR.  I am receiving phone calls and calendar notifications but not text messages.  Share system notifications is enabled in Bluetooth on my phone.  I can't figure it out. 

 

 

Moderator edit: subject for clarity

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‎07-10-2020 11:56

‎07-10-2020 11:56

Welcome to the Fitbit Community, @Mogeoclose.

 

I am sorry to hear that your Versa 2 is not receiving text notifications. I appreciate the additional details and I am here to help. It’s important that you carefully review and update your notifications settings on your iPhone. Please follow all instructions in Troubleshooting quick tips for iPhones.

 

If the issue persists, please confirm if you have "Show Previews" set to Always or When Unlocked? 

 

Looking forward to hearing back from you. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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