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Versa 2 not syncing to iPhone 13 Pro Max

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-20-2021 15:52 - last edited on ‎10-21-2021 07:53 by

‎10-20-2021 15:52 - last edited on ‎10-21-2021 07:53 by

I’m losing the plot here! I’ve tried EVERYTHING to sync my Fitbit Versa 2 to my new phone, I’ve deleted the app, reset my Fitbit, turned off/on Bluetooth a million fines and tried closing/re opening the app… nothing is working! 😞 saw a prev post about removing device from old phone but I’ve already done a factory reset on my old phone (even tried revoking access too all other devices in the Fitbit app and still nothing!) someone please help???

 

 

Moderator edit: subject for clarity 

Best Answer
4 REPLIES 4

‎10-20-2021 22:18

‎10-20-2021 22:18

@floey94,

 

Welcome to the community!

 

This is more of an issue with probably the iOS app.  Moving to the appropriate section.

Frank | Washington, USA

Fitbit One, Ionic, Charge 2, Alta HR, Blaze, Surge, Flex, Flex 2, Zip, Ultra, Flyer, Aria, Aria 2 - Windows 10, Windows Phone

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎10-20-2021 23:49

In response to PureEvil

‎10-20-2021 23:49

Thank you! I’ve woke up this morning and it’s finally working so it’s all sorted 🙂

Best Answer

‎10-21-2021 07:58 - last edited on ‎08-15-2023 05:39 by Fitbit Moderator

In response to floey94

‎10-21-2021 07:58 - last edited on ‎08-15-2023 05:39 by Fitbit Moderator

Welcome to the Fitbit Community, @floey94. It's nice to see you around and thank you for your support, @PureEvil.

@floey94 Thanks for the details shared in your post. I understand how you were feeling and I am glad to hear that the issue is resolved now. I appreciate your time and efforts and hope you continue enjoying the Fitbit experience. 

In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer

‎06-26-2022 15:02

In response to floey94

‎06-26-2022 15:02

What was the solution? I don't see it anywhere!

 

Best Answer