Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 3 won't receive notifications from my iOS

Replies are disabled for this topic. Start a new one or visit our Help Center.

Hi, I have a versa 3. I also have regular issues with Bluetooth connectivity.
The device generally gives me notifications for calls however it does not give me notifications for text messages and other notifications (WhatsApp, Facebook etc) which it is advertised to do. I have tried all of the trouble shooting advice and it still doesn’t work. 
Can you help with this? 

 

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
2 REPLIES 2

Hi there @AlyM22, welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 3 before reaching out. I understand how you must be feeling.

 

Please note this issue has been reported to our team and and they are working to have it resolved as soon as possible. Thank you for your patience and sorry for any inconvenience this could have caused.

 

However, as a last resource, please try syncing your watch to make sure all your data is saved and then proceed to uninstall and reinstall the Fitbit app. Now, try setting up your notifications again and see if they come through your watch. For more information, see How do I get notifications from my phone on my Fitbit device? 

 

By the way, I've moved your post to the iOS App board for organization purposes. 

 

Thanks for your reports and patience as we work on a fix. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

Best Answer
0 Votes

Hi @AlyM22,

 

Have you already set up the notification for apps, texts etc.?

There is currently a known issue with the notification settings in the iOS app. If you already have chosen the apps for notification a reinstallation of the Fitbit app could solve your issues.

If you haven't set up your notification apps yet you would need to wait for a fix to be applied to the app. 

Wenn dir mein Beitrag geholfen hat, freue ich mich über ein Kudos (Daumen hoch Symbol)!
Best Answer
0 Votes