Versa 3 won’t sync to Google Assistant

[Chrissa94]

I’ve done everything to get my Fitbit to sync to google assist but when I go through the steps on google assistant and log into my Fitbit account once I hit approve for allowing it to sync it loads a google web page saying not found. What do I need to do to get my google assistant app to connect to my Fitbit? I’m from the United States so it not that it isn’t available in my country like I’ve seen others say 

Moderator edit: subject for clarity 

[LiliyaFitbit · Accepted solution]

Welcome to the Fitbit Community, @Chrissa94.

Thank you for sharing the details of the issue you’re experiencing. I appreciate your efforts and recommend confirming the following in order to install and use Google Assistant:

• Your watch and the Fitbit app are updated.
• The Fitbit app has been allowed to run in the background.
• Your phone is within 30 feet of your watch.
• Your phone has an internet connection, either through WiFi or a cellular data signal.

I recommend to log out from the Fitbit app, force quit the Fitbit app, reboot your phone and restart your watch. Then, open the Fitbit app, pull down on the screen to force a manual sync and try activating Google Assistant one more time: How do I use a voice assistant on my Fitbit smartwatch?

Let me know how it goes.

[Chrissa94]

Thank you so much. It worked. Now my google assist is working. I appreciate the help 

[LiliyaFitbit]

Thank you for your reply, @Chrissa94.

This is great news and I hope you continue enjoying the Fitbit experience! Let me invite you to visit our Health & Wellness board where you can share your experiences, make new friends and create your own topics.

Keep on visiting the forums. Happy stepping!

[milty456]

This does not work on my wife's versa 3...tried all of this...still stuck on this...please help.

[Sondratasker]

Hasn't worked on mine either have only had it for 3 days and I have tried everything it's not working

[cawolfe39]

I tried your suggestions but I was not able to connect. I am able to connect with Amazon Alexa. I am on a galaxy S21 Ultra and Android 12. I saw a video of someone connecting assistant and there were several screens that followed the connection request. (on IOS) On my phone I don't see these screens but it goes immediately to the circular progress indicator for a while until it times out. The google assistant icon does appear on the watch and Google assistant appears in the settings. It does not seem to be a question of lack of communication, but one of corrupt or otherwise inconsistent data. I have verified that the Fitbit app and the Versa 3 have the latest version. I did reinstall the Fitbit app. I followed your instructions.

Versa 3 firmware v. 36.128.6.12

Google Assistant is built in to Android so I can't find a version.

Fitbit v. 3.53