02-21-2020
02:04
- last edited on
02-23-2020
10:08
by
LizzyFitbit
02-21-2020
02:04
- last edited on
02-23-2020
10:08
by
LizzyFitbit
Since I’ve updated the software (38.70.7.14), I’ve had trouble with my Fitbit keeping time and remaining synced to my Apple phone. Any ideas to try?
Moderator edit: updated subject for clarity and label
02-23-2020 10:13
02-23-2020 10:13
Welcome on board @GrannySanny! It's great to see you here and I'm sorry for the delayed response.
Thanks for letting me know that your Versa Lite is updated, and let me help you to keep it connected with your iPhone. Before anything else, do you see an error message when syncing? Have you made sure to have the Fitbit app updated to the latest version?
Since your post didn't mention, let's try some troubleshooting steps together:
If your watch is able to sync but the time is still incorrect, please check this help article and try the suggestions described there.
Give it a try and let me know how it goes.