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Versa Lite not syncing after switching phones

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‎03-06-2020 09:50 - last edited on ‎03-08-2020 13:54 by Fitbit Moderator

‎03-06-2020 09:50 - last edited on ‎03-08-2020 13:54 by Fitbit Moderator

I had my Versa lite synced to my Android for one plus yr.  I now have an iPhone 11.  No matter what I do I can't get them paired or synced. Please help me.

 

Moderator edit: updated subject for clarity

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‎03-07-2020 01:04

‎03-07-2020 01:04

Do you still have your android? If so, make sure it doesn't still have a link to the fitbit in its bluetooth settings as this could be blocking connection to your iPhone.

View best answer in original post

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2 REPLIES 2

‎03-07-2020 01:04

‎03-07-2020 01:04

Do you still have your android? If so, make sure it doesn't still have a link to the fitbit in its bluetooth settings as this could be blocking connection to your iPhone.

Best Answer

‎03-07-2020 23:34

In response to SteveH

‎03-07-2020 23:34

Thank you.  I uninstalled the app from my old phone, and now it is working on my new phone.

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