Versa Lite not syncing with iPhone 6s Plus

[BamaGirl11]

I have a brand new Versa Light — one week. I am having a very hard time with it syncing to my iPhone 6s Plus. iOS is 13.something. 

sometimes it syncs and sometimes it doesn’t. I have followed many tips on various posts, but it won’t sync. I just charged it but can’t get it to sync. 

I have turned both watch and phone off several times. Turned Bluetooth off for 10 seconds. I tried to install a new device, but my iPhone cannot find the watch. 

Also, sometimes the watch won’t alert me to texts. Sometimes it does. Sometimes it doesn’t. 

PLEASE HELP!!!! I am so lost and frustrated.

Moderator edit: updated subject for clarity

[SunsetRunner]

Hello and welcome to the Fitbit Community @BamaGirl11 

Congratulations on the purchase of your new Fitbit Versa Lite! Great Choice!  I’m sorry to see your having syncing issues. Hopefully I can help. First let’s make sure your iOS device is indeed compatible with the new Fitbit App. Please look here to see if your iOS device is indeed on the list: https://help.fitbit.com/articles/en_US/Help_article/2315 If your iOS is indeed on the list let’s try restarting your Fitbit Versa Lite to see if that resolves the problem. Here’s how: 

1. For Fitbit Versa and Fitbit Ionic, press and hold the back and bottom buttons until you see the Fitbit logo on the screen. For Fitbit Versa Lite Edition and Fitbit Versa 2, hold the back button for 10 seconds.
2. Let go of the buttons.

If restarting the does not resolve the issue please try turning your Versa Lite off then on again. Here’s how:

On your watch, open the Settings> Tap About > Tap Shutdown > confirm the shutdown.

To turn your watch back on, press the back button.

😃Hopefully this resolves your issue and gets you back up and running again. If this does indeed resolve your issue could you please tap the “choose as best answer” box just under my post? Doing this really helps other individuals who come to this community looking for answers to questions similar to your own. I’d really appreciate it! 

[SunsetRunner]

Hello again @BamaGirl11 

I just wanted to check in with you to see if my troubleshooting steps did indeed help resolve your syncing issue. If my suggestions did indeed resolve this could you please tap the “choose as best answer” box just under my post containing the suggestions I provided? Doing so really helps other individuals who come here looking for answers to questions similar to your own. I’d really appreciate it! 😃

[BamaGirl11]

I don’t see a back button. The only button I have is on the left side. I’m so confused. 

[SunsetRunner]

Hello again @BamaGirl11 

Yes, the button is located on the left side (if the watch is facing you) 😃

[BamaGirl11]

Yes. I thought you meant a button on the back part that touches your skin. 

Sent from Yahoo Mail for iPhone

[SunsetRunner]

Hello again @BamaGirl11 

Did restarting resolve the issue?

[BamaGirl11]

Sometimes. It’s still hard to sync at times. Usually, I wait a little while and try again. 

Sent from Yahoo Mail for iPhone

[SunsetRunner]

Hello again @BamaGirl11 

Mine behaves the same way. If I sync my Fitbit it syncs but if I try to sync often or rapid it will not sync. But if I wait a few seconds then try again usually it will sync without issue. But, would you say that the issue of not syncing at all (your original issue) has been resolved?
😃 Keep meposted

[avahacker]

the Fitbit Versa lite does not have a back button.  It only has a side button.  I cannot get my Fitbit lite to sync with the Bluetooth in my i-phone 6S.  Can you help?

[avahacker]

When I try to turn the Fitbit Versa Lite off by holding down the button on the left side, it shows the instructions in the various languages and then it shows the logo, and then it goes off.  When I try to turn it on again, it does the very same thing, over and over and over.  

[avahacker]

How do I get my i-phone 6S to show Fitbit Versa Lite in the list of devices for Bluetooth?

[Lauren451]

Hello i have bought a fitbit versa but it wont sync to my phone i have tried everything to resolve this matter please could you help me?

Regards

Lauren    

[Momma3boys]

Yes it worked !! It had  been synching for 8 mos Just fine and then for some reason just stopped.
thanks