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Versa Lite won't set up

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‎07-01-2020 11:17 - last edited on ‎07-02-2020 11:36 by

‎07-01-2020 11:17 - last edited on ‎07-02-2020 11:36 by

Versa Lite is not setting up. I have restarted both the versa and the app, I am unable to sync any of my data on the Fitbit app

 

 

Moderator edit: subject for clarity

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‎07-02-2020 11:35 - last edited on ‎09-14-2024 09:09 by Fitbit Moderator

‎07-02-2020 11:35 - last edited on ‎09-14-2024 09:09 by Fitbit Moderator

Welcome to the Fitbit Community, @ptcoleman56.

I am sorry to hear your Versa 2 is not setting up. Thanks for trying to resolve this and I am here to help. I recommend following our complete troubleshooting instructions at Why can't I set up my Fitbit device?

After your watch is paired to your Fitbit account, you can see your synced data in the app: How do Fitbit devices sync their data?

Let me know how it goes, I'll be around. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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